Our Terms & Conditions
Shipping Policy:
We ship most of our orders via USPS Priority Mail. Each razor will be hand-honed prior to shipping (with the exception of practice razors). This takes a bit of time. Please allow 2-7 business days for your order to ship. We will send USPS tracking information once the order ships to your email address on file. Please note that shipping times can reach 7-14 business days if we are in an extremely busy stage.
In order to keep product and shipping costs down, we maintain a streamlined system with particular departments. However, we pride ourselves on customer satisfaction through great customer service and great products. Please feel free to place orders 24/7 online.
If you order products in the summer or winter please understand these products can spoil by cooking in a 200 degree desert mailbox or freeze in a -50 degree arctic mailbox. We are not responsible for these issues. Order accordingly.
Specials / Deals: All delivery dates are estimates and are not guaranteed. If you're buying from one of our specials, internet sales via deal sites you will want to pay attention to any updates we place on the product page. Please note that our specials often sell high volume and often due to the high volume of orders we may require 2,3 and 4 weeks for fulfillment and shipping on such items.
Return Policy:
All sales are final, due to the nature of these products.
We do accept returns on some items under the following conditions: any material defects of the products and items must be returned unused within 30 days of purchase date. Please ensure the item is correct prior to purchasing. All returns will be replaced and exchanged. Please note that razors may NOT be returned, because of safety standards.
A Return Authorization Number is required. Please contact Customer Service to obtain a Return Authorization Number you should contact a representative via email at cs@thegroomingnetwork.com. Additionally during business hours you can use our on screen chat in the lower right hand corner. Shipping is non-refundable. Customer is responsible for shipping the order back to the warehouse. If a refund is absolutely required, they will be sent to our board to approve. If approved, refunds are issued once the item is processed by the warehouse, less a $10.00 restocking fee. This is a fast process and will only take 2-3 business days after receiving the returned item.
Please be polite. The use of foul language, threatening, hostile or unprofessional behavior will not get you as far as being courteous. We understand that it's OK to be upset if we mess up. We want to hear about that as well. That way we can correct any issues. Please give us a chance to fix the issues prior to resorting to abusive behavior.
THERE ARE NO RETURNS ON PERSONALIZED OR ETCHED BLADE ORDERS.
Due to the nature of personalized or etched razor sets, there are ABSOLUTELY no returns on these razor sets. PLEASE make sure you want the razor you choose to personalize or etch. Thanks!
Payment Policy:
We accept Visa, Discover, AMX, PayPal and MasterCard. Payment is due in full prior to shipping. Thank You.
Web Site Terms and Conditions of Use:
- Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
- Use License Permission is granted to temporarily download one copy of the materials (information or software) on Classic Shaving's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to recompile or reverse engineer any software contained on Classic Shaving's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Classic Shaving at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
- Disclaimer The materials on Classic Shaving' web site are provided "as is". Classic Shaving makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Classic Shaving does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
- Limitations In no event shall Classic Shaving or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Classic Shaving's Internet site, even if Classic Shaving or a Classic Shaving authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- Revisions and Errata The materials and/or products appearing on Classic Shaving's web site could include technical, typographical, or photographic errors. Classic Shaving does not warrant that any of the materials on its web site are accurate, complete, or current. Classic Shaving may make changes to the materials and/or products contained on its web site at any time without notice. From time to time Classic Shaving's products packaging and labeling may differ from the photographic image currently being presented. Classic Shaving does not, however, make any commitment to update the materials and/or product images.
- Links Classic Shaving has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Classic Shaving of the site. Use of any such linked web site is at the user's own risk.
- Site Terms of Use Modifications Classic Shaving may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
- Governing Law Any claim relating to Classic Shaving's web site shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions.